Start Your Claim

Privacy Policy

Privacy Policy

Welcome to PCP Claims Assist! We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [https://pcpclaimsassist.co.uk/] (the “Site”) and use our services. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Information We Collect

Personal Data: When you contact us, sign up for our services, or fill out a form, we may collect the following personal information:

  • Name
  • Email address
  • Phone number
  • Postal address
  • Financial information (relevant to your claim)
  • Details about your PCP/HP agreement and any issues experienced

Non-Personal Data: We may collect non-personal identification information about you whenever you interact with our Site. This may include:

  • Browser name
  • Type of computer
  • Technical information about your means of connection to our Site, such as the operating system and the Internet service providers utilised

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide you with our services and process your claims
  • To improve our website and customer service
  • To send periodic emails regarding your claims or other services
  • To follow up with you after correspondence (live chat, email, or phone inquiries)

3. Sharing Your Information

We do not sell, trade, or otherwise transfer to outside parties your personal information except in the following situations:

  • To trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential
  • When we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others’ rights, property, or safety

4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other types of misuse.

5. Your Data Protection Rights

Under data protection law, you have rights, including:

  • Your right of access – You have the right to ask us for copies of your personal information.
  • Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
  • Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
  • Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
  • Your right to object to processing – You have the right to object to the processing of your personal information in certain circumstances.
  • Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at the contact information below.

6. Cookies

We use cookies to enhance your experience on our Site. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enable the site’s or service provider’s systems to recognise your browser and capture and remember certain information.

7. Third-Party Links

Our Site may contain links to third-party websites. We do not control, and are not responsible for, the privacy practices or the content of these third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on our Site. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or if you wish to exercise your data protection rights, please contact us using the information below:

PCP Claims Assist

Email: info@pcpclaimsassist.co.uk

Thank you for choosing PCP Claims Assist. Your privacy is important to us, and we are committed to protecting your data.

10. Complaints

If you have any concerns about our use of your personal information, you can make a complaint to us at the contact details above. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you are unhappy with how we have used your data. The ICO’s contact details are as follows:

Information Commissioner’s Office

By using our Site and services, you consent to our Privacy Policy. If you do not agree with this policy, please do not use our Site.

©2024. pcpclaimsassist.co.uk.All Rights Reserved.